Privacy Policy
Effective January 1, 2026
Signature Fargo Concrete Company, fargoconcretecompany.com, support@fargoconcretecompany.com
Who this policy covers
This policy explains how Signature Fargo Concrete Company, a concrete contractor in Fargo, ND, handles the information you share with us. It applies to our website, our contact form, and the calls and messages that come in when you ask about a driveway, patio, slab or any other job.
We're a local business, so most of what we collect is just what we need to call you back, come look at the work and give you an estimate. You can read more about who we are on our About page.
Information we collect
We collect what you give us directly. That usually means your name, phone number, email address, the address of the property, and a description of the job. It also includes any photos you send of cracks, sinking or pooling water.
When you call or text us, we keep your phone number, the time you reached us and any notes we take about your project, so whoever follows up knows what you asked about.
When you visit the site, some information is collected automatically. This includes your browser and device type, the pages you look at, how you found us, and a general location based on your internet connection. This doesn't tell us who you are unless you also fill out the form or contact us.
Cookies and analytics
Cookies are small files your browser saves when you visit a website. We use them to keep the site working properly and to see which pages people read, so we know what's useful and what needs fixing.
We may use outside analytics services to count visits and see how people move through the site. These services set their own cookies and handle that data under their own policies.
You can block or delete cookies in your browser settings. The site will still work, though some parts may not remember your choices.
How we use your information
We use your information to answer your question, schedule an estimate, prepare a quote, do the work, bill for it and follow up afterward if you have questions about your slab.
We also use site data to improve the website, and we keep records when the law requires it, such as for taxes.
We don't sell your information, and we won't add you to a mailing list you didn't ask to join.
Who we share it with
We share information only when it helps us do your job or run the business. That includes the outside service that runs our contact form, our website host, our analytics tools, and the companies that handle our billing and payments.
If a supplier or another trade needs your address or job details to deliver material or complete part of the work, we give them only what they need for that.
We'll also share information if the law requires it, or if the business is ever sold, in which case your records would go to the new owner under the same kind of protection.
How long we keep it
If you ask for an estimate and don't go ahead, we keep your details only as long as they're useful for following up, then delete them.
If we do work for you, we keep the job records longer, because they're needed for billing and taxes and in case questions about the concrete come up years later.
Analytics data is kept for the period each analytics service sets, and it's mostly looked at in totals rather than person by person.
How we protect it
We take reasonable steps to keep your information safe. That means limiting who on our side can see it and using services that protect the data they store.
No website or phone system is perfectly secure, so we can't promise nothing will ever go wrong. If something does, we'll tell you when the law requires it.
Your choices and rights
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. You can also tell us to stop contacting you. We'll do that unless we have to keep certain records by law, such as billing records for finished work.
Depending on the state you live in, you may have more rights over your personal information. We'll honor those as your state's law requires.
Before we hand over or delete anything, we may ask you to confirm who you are, so your information doesn't go to the wrong person.
Children's privacy
Our website is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Links to other websites
Some links and tools on our site, including our contact form, are run by other companies. Their own privacy policies apply when you use them, so it's worth reading those as well.
Changes to this policy
We may update this policy when our tools or the law change. The version on this page is always the current one.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (701) 608-1202. We answer Monday through Friday from 8 AM to 10 PM, and Saturday and Sunday from 7 AM to 9 PM.
You can also send a message through the form on our Contact page, or email us at the address listed there. Signature Fargo Concrete Company is based in Fargo, ND 58102, and we'll get back to you about your request.